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Terms and Conditions

Cancellation

Passenger cancellation in less than 7 days but more than 3 days prior to a departure will result in a 50% refund of money paid.
No refunds provided for cancellations within 3 days of tour departure or failure to take up a booked tour.
Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.
Regular tours are subject to a minimum number of passengers and weather condition, a full refund will be provided in the event of a tour cancellation by the operator under those circumstances.

 

Child policy

Children are welcome in all our tours apart from Yarra Valley Wine Tasting tours. Please be aware that some of our tours require walking long distances.
Children’s’ prices apply for all travellers aged 0-12 years. We are able to provide an infant seat or a child booster seat for children 1-8 years old.
Please note we only have a limited number available, so book early to avoid missing out! To book a child seat please contact our friendly team at [email protected] .
Please be aware that our vehicles do not have storage space for prams or strollers.

 

Travel Insurance

Travel insurance is not included. We strongly recommend you have appropriate insurance, including a cancellation policy.

 

Tour itinerary

Debby Tours reserves the right to change itineraries in unforeseen circumstances; however, we will keep you updated.

Neither Debby Tours nor its employees shall be liable for any death or personal injury to any passengers or any loss or damage to property unless such death, injury, loss, or damage has been acclaimed as a result of the negligence of the company or its employees.

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