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Accessibility Plan

Pre-Arrival

LANGUAGE
Debby Tour offers tours in English and Portuguese.

FOOD ALLERGIES AND DIETARY REQUIREMENTS
Our regular tours do not include catering services; private tours might include snacks. It is the guest’s responsibility to let Debby Tour know if they have any food allergies or dietary requirements when they book with us.

 

Getting There

Our meeting point for regular tours is at the National Gallery of Victoria, located at 180 St Kilda Rd, Melbourne, VIC 3006, in the Melbourne’s Arts Precinct area.

  • PUBLIC TRANSPORT
    Flinders St Station is located 5-minutes away (450m) from the meeting point with many train lines running through the Station, including some regional trains.
    There is a Tram Stop just in front of NGV, at St Kilda Rd. Easy access to the CBD and southeastern suburbs.
  • CYCLING
    St Kilda Rd has a cycling lane connected to other major routes, such as the Yarra River
    Trail and Capital City Trail.
  • VEHICLE
    We encourage our guests to avoid individual vehicles, due to environmental consciousness and lack of parking on the surroundings. If necessary, there is a private
    parking next to NGV and a few public parking spots in the opposite side of the road.

 

Guest Care and Support

ASSISTANCE DOGS AND GUIDE DOGS
Guests with a disability may be accompanied by a certified assistance or guide dog to assist them on our guided walks and hikes. The VIC Parks requests that our guests (or another guest on behalf of the guest with the disability) always keep their assistance dog under effective control and remove any feces deposited by the dog. Owners are liable for any property damage caused by an assistance dog.

CARER’S CARD
Debby Tour offers a 25% discount to holders of the Carer and Companion Cards when joining their companion on any booked guided walk or hike.

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